Privacy policy

Last updated: 17 September 2026

Aurelis Time respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and the circumstances in which it may be shared when you use our website or purchase from us.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

Name and contact details.
Billing and shipping address.
Email address.
Order and purchase information.
Payment-related information necessary to process transactions.
Device, browser, and website usage information.
Communications you send to us.
Information you voluntarily provide when contacting customer support.

Payment information may be processed by third-party payment providers. We generally do not have access to complete payment card details handled by those providers.

How We Use Your Information

We may use collected information to:

Process and fulfill orders.
Arrange shipping and delivery.
Process payments and refunds.
Communicate with you about your orders.
Respond to customer service requests.
Maintain and improve our website and services.
Prevent fraud, abuse, or unauthorized activity.
Comply with applicable legal and regulatory requirements.

Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business. This may include payment processors, shipping and delivery providers, technology providers, website service providers, and other suppliers supporting our operations.

We may also disclose information where required by law, legal process, or a legitimate request from an authorized authority.

We do not sell your personal information simply for the purpose of allowing third parties to market to you.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage, and improve the shopping experience.

Third-party services used by our website may also place cookies or similar technologies in accordance with their own privacy practices.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and the applicable legal requirements.